Privacy Policy

TV Mount Texas (“we,” “us,” or “our”) operates at tvmounttexas.com. This Privacy Policy explains how we collect, use, and protect your information when you use our website or services. By using our website or submitting a contact form, you agree to the terms of this Privacy Policy. Our services are intended for individuals 18 years of age or older.

1. Information We Collect

We collect information you provide directly to us, including:

• Your name, phone number, and email address
• Your service address and TV or wall details
• Any notes or messages submitted through our contact form
• SMS consent status when you opt in via our contact form

We may also collect non-personal information automatically when you visit our website, such as browser type, pages visited, and time spent on pages, through standard web analytics tools.

2. How We Use Your Information

We use the information we collect to:

• Schedule and confirm TV mounting appointments
• Send appointment reminders and job completion notifications via SMS or email
• Request Google reviews following completed service
• Respond to inquiries and provide customer support
• Improve our website and services based on usage patterns
• Comply with applicable laws and regulations

3. SMS Messaging

By providing your phone number and checking the SMS consent checkbox on our contact form at tvmounttexas.com/contact/, you consent to receive text messages from TV Mount Texas at the number provided. Message types include appointment confirmations, service updates, job completion notices, and review requests.

Message frequency varies based on your service activity — typically 1 to 4 messages per service request. Message and data rates may apply.

To opt out of SMS messages at any time, reply STOP to any message we send. To get help, reply HELP or contact us at tvmounttexas@gmail.com or (214) 997-4475.

4. Sharing of Information

We do not sell, trade, or share your personal information with third parties except as strictly necessary to provide our services (such as scheduling and communication tools). We do not share SMS opt-in data or consent with any third parties under any circumstances. We may disclose information if required by law or to protect the safety of our customers or business.

5. Data Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, use, alteration, or disclosure. These measures include:

• Limiting access to personal information to authorized personnel only
• Using secure, encrypted communication tools for customer data
• Storing contact data in secured CRM systems with access controls
• Regularly reviewing our data handling practices

No method of transmission over the internet is 100% secure. While we use commercially reasonable protections, we cannot guarantee absolute security of your data.

6. Cookies and Tracking

Our website may use basic cookies and similar tracking technologies for the following purposes:

• Essential cookies: Required for basic site functionality
• Analytics cookies: Help us understand how visitors use our site (e.g., pages visited, time on site) using tools such as Google Analytics

We do not use cookies for advertising tracking or behavioral targeting. You can control cookie settings through your browser preferences. Disabling cookies may affect some site functionality.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information, subject to legal obligations
• Opt out of SMS communications at any time by replying STOP
• Opt out of email communications by contacting us directly

To exercise any of these rights, contact us at tvmounttexas@gmail.com or (214) 997-4475. We will respond to requests within a reasonable timeframe.

8. Age Restriction

Our services and website are intended for individuals 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page reflects the most recent revision. Continued use of our services constitutes acceptance of the updated policy. We encourage you to review this page periodically.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at: